BY VISITING https://www.imichelle.us/ YOU ARE CONSENTING TO THE BELOW TERMS AND CONDITIONS:
OVERVIEW
The terms “we”, “us” and “our” refer to www.imichelle.us . REMEMBER ME STUDIOS, CITYWIDE CAPITAL, and PLANETSHAKERS is operated under www.imichelle.us .
The term “site” or “sites” refers to https://www.imichelle.us / and all other sites, accounts and profiles connected with https://www.imichelle.us. The terms “user”, “you” and “your” refer to the site’s visitors, readers, customers, clients and any other user of the site. www.imichelle.us provides services in Wealth Consultation, Credit Score Management, Business Startup and Management, Web Design, Website Hosting, and Maintenance, Graphic Design, Logo Design, Branding, Consulting, Printing, Video Production, and Video Editing– hereby collectively referred to as “service” or “services”. By visiting our site and/or purchasing something from us, you are engaging in our “service” or “services”.
TERMS & CONDITIONS
The use of https:// www.imichelle.us , including all presented materials and all online services provided by us are subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, readers, customers, clients and all other users of the site. By using the site or any number of the services, you agree that you’ve read and understand these Terms and Conditions, without modification, and agree to be bound by them.
USE OF SITE AND SERVICE
You must be 14 years of age or older to access or use this site. You must have the authority and power to enter into these Terms and Conditions. Children under the age of 18 are not allowed to use the site without a parental consent. Any information provided on the site and relating to all services and any other information are subject to change. We makes no representation or warranty that the information provided, regardless of the source (the “content”), is accurate, complete, reliable, current or error-free. We renounces all liability for any inaccuracy, error or incompleteness in the content found on the site.
LINKED SITES
The Site provides links to other third-party websites (in all cases “Linked Sites”). These Linked Sites are provided solely as a convenience to you and may be based upon the content that you elect to view or the information that you provide. Such Linked Sites are not under our control, and we are not responsible for, and do not endorse, monitor, review, investigate, verify, or validate the content of such Linked Sites, including any products, information or materials contained on such Linked Sites. We are not responsible for the accuracy or reliability of any information on the Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites. It is your responsibility to evaluate the accuracy, reliability, timeliness, and completeness of the content of these Linked Sites. Some of the content served by us may be from merchant sites, and sales or activities through these sites may generate a commission payable to us. We accept no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of third-party web sites, including, without limitation, Linked Sites and websites linking to this website or its content. You should review applicable terms and policies, including privacy and data gathering practices, of third-party web sites, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third-party.
LAWFUL PURPOSE
You may use the site and any service for lawful purposes only. You agree that you are financially responsible for all purchases made by you or someone acting on your behalf through the site. You agree to use the site and to purchase services or products through the site for legitimate, non-commercial purposes only. You shall not post or transmit through the site any material which violates or infringes the rights of others, is copyrighted by someone other than you, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
REFUSAL OF SERVICE/RIGHT OF WITHDRAWAL
All services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until we have received full payment and have started working on your project. We may at any time change or discontinue any aspect or feature of the site or service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment and start of work. Our discovery of new information, changes or other factors tending to circumvent our policies and Terms and Conditions could result in our withdrawal. Noncooperation, changes of timeline or scope of work, disrespectful or ugly behavior, missed appointments or late payments are all examples of contributing factors. If we initiate the withdrawal process, all fees and deposits will be returned, except fair market value for all services and/or products already provided – at our current hourly rate, rounded to the next half hour.
ABANDONMENT OF PROJECT
If you do not send all the information we need to complete your order within five (5) days (unless otherwise agreed upon in writing), you will lose priority service. Your order does not officially go into queue until you have ordered, sent information and received a follow-up email.
If you fail to respond to us for a period of fourteen (14) days or more (unless otherwise agreed upon in writing), any project or service is considered abandoned and is closed. If that happens, we reserve the right to keep all payments made and bill you for all extra work completed up until that point. If you wish to re-open an abandoned project, a new agreement and/or order will be required and will be subject to current pricing at that time. We do not archive abandoned/closed project files.
ORDER CONFIRMATION
You should receive a receipt via email to confirm payment for any order, subscription or service. If you do not receive a receipt via email, it is your responsibility to inform us as soon as possible. If you’ve signed up for a subscription, your subscription will renew automatically and your credit or debit card will be charged the fee stated at the time of purchase (or the introductory rate during introductory period). Price may change at the end of your subscription period, at any time. Your subscription will start as soon as your credit or debit card is successfully charged. If you have submitted a retainer fee, down payment, deposit or payment in full for a service, We have the exclusive right to deny service if deemed necessary, without any reason for doing so. If service is denied, a refund will be provided in full.
REFUNDS, RETURNS & CANCELLATIONS
Web Design: Retainer fees and/or deposits are non-refundable, even if dates are changed or project becomes cancelled for any reason. You agree that if your website project is cancelled after the retainer fee and/or deposit is made, or if your website is not complete within thirty (30) days of paying the retainer fee and/or deposit, we will terminate this agreement and not design your website, with a loss of the retainer fee by you and no liability to us. Once remaining balance is paid, however, no refunds will be given and this agreement will remain valid.
Subscriptions: If you’d like to cancel any subscriptions, you may unsubscribe within your PayPal account, and you will not be charged effective the following billing period. No refunds will be given for past months.
Digital Products and/or Digital Designs: All digital product sales are final due to the nature of customized, downloadable files and your permanent access to them once they’ve been delivered. (Digital Products and/or Digital Designs includes logo designs, business cards, flyers, social media kits, social media graphics, Instagram stories, packaging design, box design, bundle wraps, hang tags and the-like.) This includes all instant download products.
Premade & Custom Logos: If you decide to cancel your order after we’ve started customizing and/or creating your design, no refund will be given, under any circumstances. *If you order a Vector Fill Add On, no refunds will be given once order has been placed. All sales are final.
Printed Products: If you decide to cancel a print order after the design process has started, but BEFORE the printing process has started – we will only refund up to 40% of your total order to cover the cost of all the setup and design work. If the printing process has already stated – no refund will be given, under no circumstances. There are no returns, reprints or full refunds given. Please double check your proofs, designs and orders for typos and/or errors and be aware of this policy before ordering.
Brainstorming Sessions/Live Chat Consultations: No refunds will be given once the brainstorming process has already started or once the consultation has been booked. All sales are final.
Pre-Orders: Pre-ordered items are 100% refundable up and until the product due date.
With any service that is purchased, we reserve the right to cancel if you do not respond to us within fourteen (14) days.
Please read the full Refund Policy for more details.
PROCESSING/SHIPPING TIMES
All printed items are shipped 7-14 business days. Business days means holidays and/or weekends not included. Remember this is only an estimate. ***SOMETIMES ORDERS CAN TAKE LONGER DEPENDING ON DEMAND AND/OR IF YOU MAKE ORDER/DESIGN CHANGES.*** I cannot guarantee a certain delivery date or time frame for delivery for any product, design or order. For orders with a deadline, please order well in advance and make us aware during ordering process.
PRINT QUALITY
When ordering prints, you are aware that color dyes may fade or discolor over time due to the inherent qualities of dyes and you release me from any liability for any claims whatsoever based upon fading or discoloration. Be advised that image color and brightness may vary greatly from monitor to monitor. Inspect proofs/designs/images carefully – once images and prints are ordered – ALL SALES ARE FINAL. Please be aware that industry standards allow a potential shift in product of 1/16″-1/8″ of an inch with card, paper or printed label items. So sometimes your printed item may NOT be perfectly centered. We typically over run your order to make up for this as most printing companies do as well, but please be advised if you are ordering a printed item. The industry standards allows for a slight variation in print colors. These variations are common and depends on a variety of factors including type of paper, finish, texture, etc. You release me from any liability for any claims whatsoever based upon print color variations, fading or discoloration or printed text or graphics not being perfectly centered.
PREMADE DESIGNS
Our premade designs can be semi-customized for your brand. We will add your logo, change colors, text, info, etc. The overall layouts will stay the same. You may use your premade design for all print and web-based purposes. Our premade designs will be relisted and made available for others to customize and purchase. This means they are not fully custom designs and are not unique to you. You cannot claim copyright to any premade design, as they will be relisted and made available for others to customize and purchase. Source files are not for sale.
While some designs you see on my social media accounts are not premade, you must assume all designs on my website are premade and that you are purchasing a premade design. Even if you request something specific when ordering and I accept – you are still purchasing a premade design that will be made available to others to purchase and customize.
REVISIONS
You are allowed two (2) complimentary revisions per design to request minor changes, such as colors, typos, etc. Any additional minor revision will come with an additional charge. Prices for extra revisions vary, depending on the design and complexity of changes requested.
Major revisions, such as design changes or additional concepts, will cost more.
We offer premade designs and custom designs. The design you see/order is the design you will receive. If you don’t like the design you see, do not order. Be 100% confident about your purchase.
Your complimentary round of revision expires after order your is closed. It does not roll over. You cannot save it for a later date.
Double check your previews, designs and orders for typos, errors, etc. There will be an additional fees to fix any mistakes after order is closed.
PRODUCT DESCRIPTIONS
While we strive to describe the service as accurately as possible, please do not assume that the site is completely accurate, current or error-free.
MISCELLANEOUS (if applicable)
We have made every effort to display as accurately as possible the colors and images in our descriptions of products and services. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any services or products that we offer. All descriptions of services, products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any service or product at any time. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the services or products will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by other designers, dealers, resellers, outsourcers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You agree that you are financially responsible for all purchases made by you or someone acting on your behalf through our site.
A refund will be automatically issued with 48 hours of ordering if you do not fill out your information accurately and properly. This includes your name, business name, billing address, shipping address, email address and phone number. Your billing and shipping addresses must match. No commercial addresses allowed. No P.O Boxes allowed. No school addresses allowed. Must be the actual residential address that is on file at your bank for the card you are using to purchase. Address must be completely typed out. The names must match on your billing and shipping. It must be accurately and completely typed. You must use your real name. No nicknames are allowed. All items must be filled in and accurate. If any are left blank, or are not properly filled in, a refund will be issued within 48 hours and you will no longer be able to order from my website (as you will be flagged as “potentially fraudulent”).
CHARGEBACKS
You are liable for any chargebacks and these represent a debt immediately payable from you to us. You are solely liable for the full amount of all chargebacks plus any associated fees, fines, expenses or penalties. We may recover these amounts by debiting your account or setting off any amount owed by you. You agree to cooperate and provide all information requests for the purposes of investigating, contesting and/or resolving a chargeback. We will send such requests to the email address you provided for your order. You must provide a full response to the request within five (5) days. If you do not respond within five (5) days, you will no longer have permission to use your designs, products and/or services provided for the transaction and/or order in dispute. This means you can no longer use your design, even if it was custom made, and we have the right to resell as a premade design.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.
SUBMITTED MATERIALS
You shall not upload, post or otherwise make available on the site or in any emails relating to any order you place on the site any artwork, photos or other materials (collectively “materials”) protected by copyright, trademark or other proprietary right without the express written permission of the owner of the copyright, trademark or other proprietary right. The burden of determining that any materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks or other proprietary rights, or any other harm resulting from such a submission and shall indemnify us from any claim against us resulting from your posting of materials to the site or emailing them in relation to any order you place on this site. For all materials submitted by you to the site or by email relating to any order placed on this site, you automatically represent or warrant that you have the authority to use and distribute the materials, and that the use or display of the materials will not violate any laws, rules, regulations or rights of third parties. We reserve the right to remove from the site any materials submitted by you that it deems inappropriate for the site or that appears to violate these terms and conditions.
Your Email Address
We do not sell or share your email address to third-parties, except to deliver any services you have requested. Unsubscribing from any email list does not necessarily unsubscribe you from other email lists within www.imichelle.us . Users agree to provide us, with an up-to-date email address to receive accurate and updated order information. Failure to supply accurate information will result in delayed receipt of your order and we will not be liable due to lack of valid information.
Use Restriction
The material on the Site is meant to be shared for informational, non-commercial use only. Site visitors are allowed to download and distribute banner graphics and promotional materials only for the express purpose of promoting the Site. Videos appearing on our’ YouTube channel may be inserted into private non-commercial blogs and websites, but must link directly to the official video on YouTube. In no event, shall any video or material be used in any manner that implies any false association between us and any other third party or in connection with the promotion of any product or service.
Changes to Terms
We reserve the right, in its sole discretion, to change the Terms under which www.imichelle.us is offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates.
Contact Us
We welcome your questions or comments regarding the Terms.
Email Address:
ask@imichelle.us
EFFECTIVE AS OF JUNE 9, 2020
REVISED ON SEPTEMBER 19, 2024